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We are a niche IT support and consultancy firm based in Central London that specialises in delivering fully managed IT services and IT solutions to the church, charity and small business sectors.

VoIP Telephony

VoIP is in essence a term to describe the transmission of telephone calls over the Internet as opposed to traditional telephone lines. This is accomplished by converting the analogue signal into a digitised version, transmitting this through the Internet connection, and reversing this process at the receiver’s end.

JP2 IT utilises 3CX solutions, one of the leading names in PBX and VoIP systems technology. 3CX’s advanced business telecoms technology offers a full-featured phone system including:

- - Full mobile device functionality
  - Built-in video calls & web conferencing
  - Traditional conference calling
  - Call routing between users
  - Call groups

- - Audio and video recording of calls
  - Auto attendant (i.e. dial 1 for sales, 2 for accounts, etc.)
  - Voicemail messages can be emailed as an audio file
  - All the features of a traditional office telephone system
  - Cheap worldwide calls.

3CX VoIP calls can be made and received from a computer, mobile device or traditional handset. And with settings allowing you to answer a call to your number from any device, wherever you are, it’s the ideal solution for organisations on the go or working remotely.

3CX even offers native Microsoft Teams integration for seamless calling from the app. So your users can benefit from a single unified communication system.

As a 3CX Partner, we’re experienced in commissioning VoIP systems for organisations of all sizes, providing an end-to-end solution for 3CX VoIP telephones and video systems.