IT Management
A fully managed IT service is exactly what it says. We can take on responsibility for all elements of your IT setup, security, management and maintenance, and deliver it all on a monthly basis with a fixed monthly cost. There are no hidden fees.
Our managed IT services are designed to be flexible, affordable and sophisticated, so no matter what your budget is, you can still get the support and management you need.
If you’re looking for the design and management of your IT infrastructure, our infrastructure engineers are at your disposal. Just need someone to host your systems, or to run your daily backups? We can do that too. Our flexible approach means that we can take over all of your IT needs, or we can work alongside your existing teams and service providers to offer a complimentary support service.
Your benefits are:
INCREASE PRODUCTIVITY
Allow your employees to focus on what`s important and leave the IT to us.
WORK FROM ANYWHERE
Your employees can work from anywhere at any time with cloud-based services.
REDUCE COSTS
Keep costs down by avoiding the need to hire IT staff or have an IT department.
ON-HAND SUPPORT
Get on-site or remote support when your employees need it.
SCALE-UP OR DOWN
Allows you to easily scale your business up and down with ease..
- Comprehensive anti-virus and anti-malware protection with direct alert notifications to our helpdesk.
- Software patching according to best practice guidelines
- User & password and account management
- Management of data access permissions
- Deployment of strong data encryption
- Data storage options
- Full data backup solutions onsite and cloud based with historic data recovery
- 100% secure disposal of old IT equipment including destruction of sensitive data and information with issued certificate
- Recovery of accidentally deleted files or data from faulty hardware
- Disaster strategy plan for your specific environment.
- Hardware procurement, maintenance and warranties
- Third party provider management
- Software licences procurement and management
- Internet lines (ADSL, SDSL & Fibre)
- Cloud services
- VoIP telephone systems
- Any other technology queries & issues such as mobile phones.
- Appraisal, review & audit of existing IT infrastructures
- Compliance with relevant laws, data protection and e-commerce customer data protection
- Network health checks
- Data security, backup & disaster recovery management
- Advice on short and long term IT strategy.
Professional websites
We do not offer website services. However, JP2 IT work closely with a web design firm to offer your organisation a visually impacting, professional internet presence. As websites often overlap with your IT infrastructure, we would be happy to liase with any third parties to ensure that the hosting, domain name services and other website related aspect integrate seamlessly with your IT infrastructure. Please contact us for more details.
Home users
We do not offer home user support unless it forms part of a business setup. For pure home user support, we have partners who cover everything from Software installations/troubleshooting to “how to” training and hardware repairs at affordable rates. Please contact us for more details.​